One of the most terrifying parts about starting my business was worrying about how I was going to make my computer network work and keep working. From the very beginning, I enlisted the services of Azure Horizons to set it all up and keep it going. I had too many other things to do to also find the time to become an IT expert, and Azure’s professional and prompt service was exactly what I needed. Ever since then, Keith has been ready to help with everything from “Is it plugged in?” to disaster recovery, (Watch those liquids!) Keith has integrity, which is important because I can’t let just anyone be able to access sensitive data. I recommend Azure Horizons to everyone I know who has a computer network. Retaining the professional services of Azure Horizons has been one of the best business decisions I’ve made for my business.
Anna Bass, CPA
I was totally perplexed. All of a sudden, my Outlook didn’t open. Spent about five hours trying to figure out the issues through the ‘help’ button…. Nothing helped. I gave Azure Horizons a call, and without hesitation, he helped me through a few steps that allowed him to have remote access to my computer! He diligently worked at this problem, going through all the "hidden files" that I had no idea even existed. His patience, knowledge of Windows, Outlook and every other software involved, was a God-send. I couldn’t have managed without him.
Jo T. L.
The Senior Site
We were interested in understanding our system better and you have taken the time to explain how our system works and documented it for us so we have a better understanding of our environment. We really appreciate how responsive you always are. You seem to care about us and you have always responded when we were down to help us get back up and running quickly.
We appreciate that you are local and you stop in to see how we are doing when you have the chance and are in the area. You have also been very willing to help us out with coordinating various systems that are integrated with our IT needs.
First United Church of Oak Park
Keith Carrizosa and Azure Horizons have been managing the technology needs of my business for about 10 years. I am the owner of a law firm and am dependant on having computers that function at a high level, and back up documents and data properly. I have found Azure Horizons to be extremely responsive to our needs, comprehensive with their resources and service, as well as affordable. They keep my business up to date and running smoothly from a technology standpoint. Whether it is a one man firm or a multi dimensional corporation, I believe Azure Horizons has the resources and knowledge to keep you ahead of the game.
Law Offices of Susan D. Smith
Keith, I can't thank you enough for recommending that I install the HP MediaSmart server for my business. I never truly realized its value until my PC was rendered unusable by a malicious virus. I was upset for a moment until I realized that my server had a complete backup of my PC from the previous evening. I was able to completely restore my computer and be up a running in less than an hour. Thanks again for your advice. I'll never worry about losing my data again!
Ronald C. Krause
RK Financial Group, LLC
We began using the services of Azure Horizons almost 3 years ago. Once they began they corrected lingering issues such as out of disk space and problems with our e-mails. They surprised us at how efficiently they can correct our problems. Most times all we need to do is call them and watch in amazement as they take over our computer, correct the problem and get us back in business.
They are always helpful and always available when we need them.
Mills Park Tower
For my business, Azure Horizons has been a lifesaver. Knowing that I have the kind of knowledgeable, responsive support they provide, allows me to focus on serving my own clients, assured that my service to them continues uninterrupted and free from technical errors or downtime. Keith is a critical part of my overall success and I have gained further client satisfaction through referring them to him for their own technical needs. As a home-based business, Keith is respectful of my limited office space and has been a valued partner in helping me maintain an efficient, affordable information system to manage my business needs and meet the needs of my clients.
Business Development for the Arts
We decided to update our computers and operating system to Windows 7. We also included Office 2007 with the purchase. Our programmer needed help with setting up the network to allow workstations to access the old data; and with placing it on the new computer we use for our server.
Azure Horizons was referred to us by our programmer. They came over, set-up the computer and copied the data from the old server to the new server. They ensured I had access to the data on the server. Several weeks later we somehow lost our connection to the server. Azure Horizons was able to fix our problem and get us up and running again.
In both instances, Azure Horizons responded promptly. They were fair in their pricing and accurate in quoting the costs beforehand. It was such a pleasure doing business with them and, when needed for future clients, they would be my first choice for installing and managing my systems.
Thelma E. June Rodgers, LLC
I used the services of Azure Horizons prior to moving to a new position at a different company.
After several months of being ignored by the previous IT Company I again called on the services of Azure Horizons. Our goal was to implement a solution that would benefit OUR company, not the IT Company.
Azure Horizons recommended a specialized server that would include remote access, e-mail services, and secure VPN services and would grow along with the new company. After a year or so we were approached with a new version of support that would monitor and maintain our network for a fixed monthly cost. No more surprises for us. Now we pay a flat monthly rate that allows us to control costs while still maintaining excellent IT Support services both on site and remotely. We don’t worry about IT anymore; we worry about filling our office spaces now.
Thank you for your help in obtaining the new server and computers. We didn’t think we could afford your services and the hardware and software all at once, but showing us how we could finance it all, including your services through Microsoft Financing was an opportunity to get everything we wanted and more.
Farina Land Co.
We engaged Azure Horizons in January, 2008. At that time we used a different IT Company every year. That is until we engaged Azure Horizons. From the very beginning they began documenting our network, performing previously missed updates, ensured our Antivirus and SPAM filters were updated and current. Towards the end of that first year they asked us when the new IT company would want to meet with them in order to effect a smooth transfer of information. We did not switch. They have become an integral part of our business, advising us of technologies that save us time and money while keeping our network running smoothly.
Since engaging Azure Horizons as our IT Support provider we have had minimal downtime. We thought we were hiring an IT company to keep us going. It turns out we hired a company that provides more than just IT Support services. While on a recent 10 day trip thunderstorms hit one of our remote locations. Azure Horizons took control and worked with our ISP to get our Internet services back up; but they did not stop there. Our phone system went out too and Azure Horizons tried contacting our phone system vendor. After several failed attempts to reach them they brought in their phone vendor to provide us with a temporary phone switch. It gives me peace of mind and a sense of security knowing that they treat my network as if they owned it, caring for it and improving it while doing this at a cost of a part time employee.
Human Resources Director
Oak Park Residence Corp.
We first asked Keith to look at our desktop computer at home. It was slow and had difficulty connecting to the Internet. By the time he was done with it he had removed viruses and spyware that were causing our computer to not only be slow but that also caused it to quit connecting to the Internet. He also advised us to add RAM so we did. The difference in boot up speed in connecting to the Internet was eye opening.
B. J. Plant