7 Things We Do Better
We are the leaders in Computer Support, IT Consulting and Network Services serving companies throughout Chicago, Oak Park, River Forest and Forest Park
1. We Guarantee a One Hour Response. Our expert technicians will address your computer support problem immediately or call you back in sixty minutes or less. If your call is not responded to in one hour, we’ll fix it for free.
2. Repairs in a Flash. We know you don’t want to waste your valuable time waiting for your computer to be fixed. That’s where our IT support and computer network support services come in. You can access your computer network remotely through our network support services. We’ll dispatch a technician that same business day, if not.
3. Delivered In Plain English. If you have any problems or computer support questions, you can ask and we will answer in PLAIN ENGLISH. You will not be made to feel uncomfortable by our team of IT support experts with unfamiliar technical jargon.
4. Our Guarantee -100% Unconditional Satisfaction. Our IT consulting and technology support services will give you the satisfaction you deserve. You can entrust our IT management services for a successful outcome with no hassles whatsoever.
5. No Unforeseen or Unwanted Surprises. Feel secure that your network or data will not be damaged in the process. You will be alerted to any potential risks involved in completion of computer maintenance services upon our evaluation of your computer or network. Any significant risks will be addressed with clear explanation as we obtain your authorization before we perform the work. Another option is to have your data backed up before we start to fix your machine.
6. Our Guarantee – All Completed Projects Will Be On Time and On Budget. Know that by hiring us for IT Consulting, to complete a project or perform network services, there will be no nickel and diming for charges that are unexpected. Sometimes this happens with unethical and incompetent technicians who have improperly planned and researched. We do the right thing and make no excuses. Your IT support project will be completed within time constraints, resources, scope and budget.
7. A Guaranteed Accurate Invoice. Each detailed bill will from us will be completely accurate – guaranteed. You pre-approve all IT management services charges and we bill you accordingly. You’ll never be surprised.